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Unstoppable Service

1.       Yungtay’s Post-purchase service and maintenance introduction

Maintenance work is, simply stated, “cleaning, inspection, adjustment, and lubrication.” Yungtay’s service and maintenance task plan ensures that every elevator, according to model, speed, height, and capacity characteristics, receives full year maintenance work. Every service engineer works according to yearly tasks plans to ensure timely and completed maintenance work is accomplished. FE103.JPG

2.       Yungtay’s yearly maintenance plan is separated and completed based on two maintenance plans:

The fixed scheduled maintenance task plan.

A. The each month maintenance tasks: according to the scheduled task work, the major is elevator cleaning, inspect, adjust and lubricate.

B. The Yearly maintenance task and plan.

according to improvement maintenance task plans:

inspect and replace elevator critical parts must be

accurate and safety.

The timed period maintenance task plan.

A. All parts are inspected and replaced based on their expected life. These tasks

    are planned for different periods of the operations adjustment plan, according to

    the operation time of each elevator and the appropriate work contents, to

    ensure the most fitting maintenance.

B. Brake system maintenance : The brake system is the most important part of

    an elevator’s safety system. Therefore we are adjusted according to their

    particular system operating time recommendations, and have maintenance

    completed at the appropriate times.

3.       TR M/C Gear oil replacementfuwu1S.jpg

It is regularly inspect by TR M/C gear oil with instrument , accordance with inspection

result to ensure the replace maintenance.

4.       The yearly maintenance inspectment

Quality Assurance Department will assign specialists to inspect irregularly. 

5.      Post-purchase service and maintenance tasks computerized

A. Following the progress of technological developments, 

    Yungtay has made maintenance tasks computerized by

    utilizing Smartphone technology within the task system

B. Service employees’ paperwork load reduced

C. Customer requested service records will not be lost

D. On-site assistance of employees to analyze problems. Eliminates the possibility of under experienced employees making misjudgments.

E. Post-service information system automated, reducing employees time in locating service task information.

F. Maintenance task plans, progress, and management automated.

G. Important technical information and manager’s instructions are available for

    instant reading. 

H. Assists employees in managing payments received.

I.  Assists all managers in managing communications.

J. Assists large scale disaster emergency repair service information management.0191.JPG

 

Through Yungtay’s efforts, whether in elevator design, installation or trials, or post-purchase service, all aspects of service are enhanced, making elevator usage comfortable, safe for riders, and placing our full year focus on customers.

 
 
 
 
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永大機電工業股份有限公司 Yungtay Engineering Co., Ltd.
地址:台北市松山區復興北路99號11樓
TEL : 02-2717-2217 (代表號) / FAX : 02-2718-6082 / service@yungtay.com.tw
電梯故障報修專線:02-2701-7060 / 客訴專線:02-2514-7259 / 電梯改修專線:02-2709-3355#561 鄧文昌課長